Privacy Policy
Mark Summers Hair Extensions
Last updated: 1/12/2025
Mark Summers Hair Extensions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an appointment, communicate with us, or use any of our services.
1. Information We Collect
1.1 Personal Identification Information
Full name
Email address
Phone number
Postal address (if provided)
1.2 Booking & Consultation Information
Appointment history
Consultation notes
Images of your hair (with your consent)
Patch test records (if applicable)
1.3 Payment Information
Transaction details
Billing information
(We do not store full card details; payments are processed securely by third-party providers.)
1.4 Technical Information
We may collect analytics and technical data when you visit our website, including:
IP address
Browser type
Device information
Cookies and usage data
2. How We Use Your Information
Your personal data may be used to:
Provide and manage appointments and services
Respond to enquiries
Personalise your consultation and extension service
Process secure payments
Send booking confirmations, reminders, and updates
Improve website performance and customer experience
Comply with legal or insurance obligations
We do not sell, trade, or rent your personal information to anyone.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent – when you choose to share your information
Contract – to complete bookings or provide services
Legitimate Interests – to operate and improve our business
Legal Obligations – for tax, insurance, or regulatory purposes
4. How We Store & Protect Your Data
Your information is stored securely using trusted systems with appropriate safeguards in place to prevent:
Unauthorised access
Loss or theft
Disclosure
Alteration
Only authorised personnel have access to your data.
5. Sharing Your Information
We may share information with carefully selected third parties who support our operations, including:
Booking platforms
Payment processors
SMS or email communication services
Insurance providers or legal bodies (only when required)
All partners must follow data protection laws and maintain confidentiality.
6. Cookies & Website Tracking
Our website may use cookies to:
Improve browsing experience
Analyse website traffic
Remember user preferences
You can manage or disable cookies through your browser at any time.
7. Your Data Protection Rights
You have the right to:
Access the personal data we hold
Request corrections
Request deletion (where legally permitted)
Withdraw consent
Request restricted processing
Object to certain processing activities
Request a copy of your data (“data portability”)
To exercise any rights, please contact us using the details below.
8. Data Retention
We keep your personal data only as long as necessary to:
Maintain accurate service records
Meet legal, tax, or insurance requirements
Consultation and service records may be held for up to 6 years, unless lawfully requested for removal earlier.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of these external sites.
10. Changes to This Privacy Policy
We may update this Policy occasionally. All changes will be posted here with a revised “Last updated” date.